Under the laws, employers have every right to keep an eye on
their employee’s usage of company’s equipment—especially computers &
mobile, to ensure that these tools are used only for official work, not for
their personal use. It’s quite natural to be uptight about what actually the
employees are accomplishing at workplace, using the office’s equipment, while
they are being salaried to work for the welfare of the office. Beside
productivity, the company’s notoriety may be at peril if they are involving in certain
online doings that are unethical, illegal, or damaging to the company.
Monitoring the employees in the workplace is one of an ideal way
to keep an eye on such risks. But there’s a fine line amid being fretful and ravaging
employee’s privacy, and going across that line which can destroy the workplace’s
atmosphere.
There are sundries of whys and wherefores that supports
monitoring. Firstly, it greatly assist in protecting the company from any kind
of harm or theft. Monitoring ensure that the workplace is harassment-free,
assure compliance with certain rules & regulations and protect evidence
lest of lawsuits. According to a research, more than two thirds of companies
are regularly monitoring their employee’s computer activity in the workplace,
and almost half of the employees have been terminated for e-mail and Internet
infractions.
One of the key reason which fuel the growth of monitoring
employees is the ever increasing competitive market which compels the employers to enhance productivity for their company’s long-term. With the aim of
increasing the productivity they constantly monitor employee’s PC activities in
all probable way and try to use the information to take crucial decisions.
On the other side, employers must be informed of the possible
snags of monitoring. They might generate a self-confidence problem and upset
the employee’s performance if they feel a mistrustful Big Brother is hanging
over them. Employers could negligently find out about people's spirituality,
sexual orientation, medical problems, and political views establishing a prospective
secrecy dilemmas or sometimes even opening the company up to favoritism prosecution.
Globally around 27 million employees are under surveillance,
which is about 1 quarter of the online workplace across world. Surveillance has
become a most important concern in the modern technological advance world.
Employers should look at the difference between monitoring and surveillance, it
isn't contentious or impertinent to monitor the computer activities of an
employee in the workplace, in order to ensure the correct usage and secure the reputation
as well as assets of the company.
However surveillance has a creepy factor and is defined as tracing
the activities of an individual that can actually lead to push-back from
employees. It’s better to focus on the employee’s surveillance in the workplace
during working hours, only if having justifiable policy suspicions or legal
damage and authenticated agreement of legal representative and top authorities.
Below are 3 tips for how to monitor the employees in an
effective and fair approach—
1. Set written policies-
There should be some vital corporate policy outline,
especially for company’s equipment and Internet usage, which should be known to
all. They should be well informed about the restrictions during working hours.
Considering the expectations of employees, the employers should delineate their
menaces and security requirements. Make strict rules for tolerable usage of
Internet as well as downloading.
Employers must maintain a transparency with the employees by
letting them know about what will be the procedure of monitoring and in what
way the credentials and data will be protected or demolished.
2. Inform the employees-
Have a session with the employees, telling them about the
downsides of digital assets that can put the company in danger, and how
monitoring can avert them. Informing them that you are keeping a constant eye
in them can be a vital preventive outcome.
Promote employees to have their private exchanges in their
personal computers or smartphones, but not in the workplace. Reassure employees
that they aren’t been monitored because you don’t trust them, but because it is
vital to maintain a docile workplace.
3. Use employee monitoring software-
There are plenty of reliable and efficient products and
software available in the market, which can be implemented in all computers in the
workplace to monitor the employee’s activities. Rather that manually doing the
collection of confidential personal details and waste your precious time there,
better use the latest technologies to make you alert at the time of potential
problems, so that you can stop or take some preventive action at the same
moment.
Blocking or filtering certain sites can also assist in
creating a hostile environment in workplace and spiral into risky problems.
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